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Unified Communication as a Service

/

RingCentral

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Contact Center

With omnichannel availability you can view all interactions and implement virtual assistants across every channel.

Connect the whole company and put your customers at the center of your business with integrated UCaaS from an all-in-one vendor.

A truly open platform means you can add functionality, integrate with popular apps, and drive efficiencies with AI and machine learning.

Choosing a

Unified Communication as a Service

solution isn't easy; Adhesion can help!

Click here to schedule a complimentary advisory call.

INBOUND CONTACT CENTER

Resolve customer issues with workforce management tools and skills-based routing for immediate, helpful service every time.

- Skills-based routing

- Agent Management

- Real-time insights

OUTBOUND CAMPAIGNS

Set customers and agents up for success with campaign-specific dialers and tailored scripts for consistent on-brand experiences.

- Dialers for every campaign

- Easy agent experiences

- Personalized scripting

DIGITAL ENGAGEMENT

Engage with customers across the channels they love—email, text, or social media. Make every interaction feel like it’s a direct call to your support line.

- Support on every channel

- Right agent, right time

- Data that works for you

INBOUND CONTACT CENTER

Resolve customer issues with workforce management tools and skills-based routing for immediate, helpful service every time.

- Skills-based routing

- Agent Management

- Real-time insights

OUTBOUND CAMPAIGNS

Set customers and agents up for success with campaign-specific dialers and tailored scripts for consistent on-brand experiences.

- Dialers for every campaign

- Easy agent experiences

- Personalized scripting

DIGITAL ENGAGEMENT

Engage with customers across the channels they love—email, text, or social media. Make every interaction feel like it’s a direct call to your support line.

- Support on every channel

- Right agent, right time

- Data that works for you

RingCentral Contact Center

Features

Inbound

Make it more than customer support. Provide immediate, helpful customer service from anywhere, at any time.

Outbound

Step up your proactive outreach. Upsell, cross-sell, collect, and promote with dynamic outbound contact center and campaign management.

Digital

The future of service is digital. Connect with customers across the web, social media, and messaging apps.

UCaaS Integration

Connect your agents with everyone else Get all your teams on the same page with team messaging, video meetings, and phone calls—all in one secure app.

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Other solutions from

RingCentral

Choosing a solution isn't easy, that's where Adhesion comes in.

Do you just have questions? Are you ready to get started?

The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.

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Adhesion: the tendency of dissimilar particles

(applications)

to cling to one another