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Unified Communication as a Service

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Evolve IP

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Unified Communications

Users have the ability to collaborate in real-time, schedule and record calls with hundreds of participants, share screens with everyone on a conference, view the presenter’s screen or even transfer control of the screen.

With Evolve IP video calling you can meet face-to-face virtually with multiple participants, regardless of their locations, dramatically improving collaboration and creating more engaging personal relationships.

The days of checking multiple applications for messages are over. Unified messaging delivers multiple types of messages, like voice mail, email, and fax, to a single location.

Get a fully-integrated SMS / business messaging platform for Microsoft Teams Direct Routing that enables users to text anyone via their business phone number directly from within Microsoft Teams or via a Web browser.

Choosing a

Unified Communication as a Service

solution isn't easy; Adhesion can help!

Click here to schedule a complimentary advisory call.

Simplify Communications

Business messaging, integrated with UCaaS and Microsoft Teams Direct Routing simplifies communications by allowing professionals to use a single number for short message service (SMS) and voice calls, all while ensuring security and maintaining all interactions on a single platform.

Access business messaging anywhere, on any device, to send and receive text messages

Teams Direct Routing & Evolve IP

Evolve IP has been delivering Microsoft Teams Direct Routing since it was first available and quite simply, we’re the experts. Our solution is natively integrated with Cisco VoIP, the world’s #1, most dependable cloud communications service, and that means it works everywhere, on every device without 3rd party bots or browser concerns.

Our head start in the market also means we provide features others cannot, like an integrated contact center, AI speech recognition, business messaging, delivery on digital workspaces, and all of the features enterprises need like receptionist clients, multi-level hunt groups and more.

Unified Communications, Collaboration, and CRM Integrations

Maximizing your VoIP phone system involves integrating with the leading collaboration and CRM tools like Microsoft Teams, Cisco, DaaS Salesforce, MS Dynamics, Zendesk, Google Apps and more.

When executed properly, these integrations allow enterprises to deliver on the promise to Work Anywhere™, letting users access the features they need, from the applications they use daily, on the devices they choose.

Simplify Communications

Business messaging, integrated with UCaaS and Microsoft Teams Direct Routing simplifies communications by allowing professionals to use a single number for short message service (SMS) and voice calls, all while ensuring security and maintaining all interactions on a single platform.

Access business messaging anywhere, on any device, to send and receive text messages

Teams Direct Routing & Evolve IP

Evolve IP has been delivering Microsoft Teams Direct Routing since it was first available and quite simply, we’re the experts. Our solution is natively integrated with Cisco VoIP, the world’s #1, most dependable cloud communications service, and that means it works everywhere, on every device without 3rd party bots or browser concerns.

Our head start in the market also means we provide features others cannot, like an integrated contact center, AI speech recognition, business messaging, delivery on digital workspaces, and all of the features enterprises need like receptionist clients, multi-level hunt groups and more.

Unified Communications, Collaboration, and CRM Integrations

Maximizing your VoIP phone system involves integrating with the leading collaboration and CRM tools like Microsoft Teams, Cisco, DaaS Salesforce, MS Dynamics, Zendesk, Google Apps and more.

When executed properly, these integrations allow enterprises to deliver on the promise to Work Anywhere™, letting users access the features they need, from the applications they use daily, on the devices they choose.

Evolve IP Unified Communications

Features

Desktop & File Sharing

Collaborate with your colleagues regardless of location by sharing your screen with your preferred web browser. You can share your desktop with multiple users at the same time including internal colleagues or users outside your organization. Additionally, you can share your desktop, make a video call, share a file, and chat, all in the same instance.

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AI Speech Analytics

Provide your organization with a voice recording, transcription, and speech analytics platform with AI-driven natural language processing. Evolve IP's solution provides business intelligence that analyzes call sentiment, produces interactive call transcriptions, and delivers automated notifications from keyword triggers via Microsoft Teams and email.

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HD Audio for Crystal-Clear Calls

Users have the ability to collaborate in real-time, schedule and record calls with hundreds of participants, share screens with everyone on a conference, view the presenter’s screen or even transfer control of the screen.

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Video Calling & Conferencing

With Evolve IP video calling you can meet face-to-face virtually with multiple participants, regardless of their locations, dramatically improving collaboration and creating more engaging personal relationships. Evolve IP video calling can be enabled with HD voice desk phones, Windows and MAC soft clients, and on iOS and Android mobile devices.

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Unified Messaging

The days of checking multiple applications for messages are over. Unified messaging delivers multiple types of messages, like voice mail, email, and fax, to a single location. It enables users to communicate quickly and concisely.

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Busines SMS

Get a fully-integrated SMS / business messaging platform for Microsoft Teams Direct Routing that enables users to text anyone via their business phone number directly from within Microsoft Teams or via a Web browser.

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SSO Security

BYOD or company-owned, enterprise employees use a variety of devices to access files and applications. Secure your business with Identity Management featuring SSO and MFA.

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Business Continuity

Regardless of the conditions at your local office, your cloud phone system and business collaboration tools will continue to work in the Evolve IP cloud. In fact, since inception, our core platform has had 100% uptime!

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Integrated Omnichannel Contact Center

Enable your contact center agents with the same powerful unified communications features as the rest of your business. Evolve IP’s omnichannel contact center is seamlessly integrated with our UCaaS and enterprise voice services from Cisco.

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Open Seating / Hoteling

Open Seating offers greater flexibility and mobility to your workforce by allowing users to log into any phone available in your office and turn it into their primary work phone.

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Mobile & Desktop Apps

Take your office with you and work anywhere, anytime, on any virtually any device.

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Desk Phones & Soft Phones

Evolve IP's UCaaS solution works seamlessly with the world’s leading handsets from providers such as Cisco, Polycom & Yealink. Ensure your users have access to the most up to date HD technology and features (including line keys, better display, wireless options etc.)

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Other solutions from

Evolve IP

Choosing a solution isn't easy, that's where Adhesion comes in.

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Adhesion: the tendency of dissimilar particles

(applications)

to cling to one another