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Unified Communication as a Service

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Business Phone

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Multi-Level Auto Attendant

Benefits

Shorten the time required for a caller to get their needs resolved or their questions answered with intelligent tools and advanced call-routing capabilities.

Personalize a caller's experience with self-service options, such as bill pay without needing to speak with a customer services representative

Promote your corporate brand during wait times by delivering helpful information, cheerful music and entertainment.

Enhance your business continuity and work-from-home programs by leveraging auto-attendant capabilities to direct or redirect resources that keep employees connected.

Choosing a

Unified Communication as a Service

solution isn't easy; Adhesion can help!

Click here to schedule a complimentary advisory call.

Multi-Level Auto Attendant

Features

What is an auto attendant?

An auto attendant acts as an automated receptionist allowing you to create custom call experiences through multiple menus.

Why is it multi-level?

Multi-level auto attendant enables you to establish multiple layers of personalization based on customer size, location and priority.

- Configure multiple call flows based on rules you set.

- Create multiple auto attendants.

- Each auto attendant can have multiple profiles.

Easy set up & management

In one platform, manage your complete phone system across all your office locations. Orchestrate how all your auto attendants work from any location with Configuration Manager (X Series) or Account Manager. Create rules that dictate call flows from easy-to-use drop-down menus. An example of this would be to create menus that allow callers to press a number to reach their desired department.

Customize caller greetings

Record your own caller greetings with a press of a button.

Let our professional artists write, record and produce them for you.

Create different greetings based on business hours, out-of-office, holidays, etc.

Choosing a solution isn't easy, that's where Adhesion comes in.

Do you have questions? Are you ready to get started?

The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.

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Adhesion: the tendency of dissimilar particles

(applications)

to cling to one another