Automate and orchestrate your customers' calling experience.
Shorten the time required for a caller to get their needs resolved or their questions answered with intelligent tools and advanced call-routing capabilities.
Personalize a caller's experience with self-service options, such as bill pay without needing to speak with a customer services representative
Promote your corporate brand during wait times by delivering helpful information, cheerful music and entertainment.
Enhance your business continuity and work-from-home programs by leveraging auto-attendant capabilities to direct or redirect resources that keep employees connected.
An auto attendant acts as an automated receptionist allowing you to create custom call experiences through multiple menus.
Multi-level auto attendant enables you to establish multiple layers of personalization based on customer size, location and priority.
- Configure multiple call flows based on rules you set.
- Create multiple auto attendants.
- Each auto attendant can have multiple profiles.
In one platform, manage your complete phone system across all your office locations. Orchestrate how all your auto attendants work from any location with Configuration Manager (X Series) or Account Manager. Create rules that dictate call flows from easy-to-use drop-down menus. An example of this would be to create menus that allow callers to press a number to reach their desired department.
Record your own caller greetings with a press of a button.
Let our professional artists write, record and produce them for you.
Create different greetings based on business hours, out-of-office, holidays, etc.
The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.
