InAttend offers a broad range of integrated functions for achieving high-quality attendant performance, particularly during periods of high volume traffic. Integrated directory search and presence information on each contact enhance the potential for successful first-call transfers.
InAttend increases the efficiency and productivity of employees,offers full call control capability and provides access to real-time rich presence information for quick call handling.
Experience advanced queue and call handling, powerful directory search, up-to-date presence and activity status of all contacts, call recording and more.
Enjoy reduced channel and end-customer costs through faster installation and configuration of the system, as well as simplified licensing and commercial models.
With powerful SIP-based call and queue handling, contact search options, calendar integration, Microsoft Skype for Business presence information, line state and activity status, Mitel’s InAttend is available as a stand-alone attendant application or integrated within the Mitel CMG Suite for a complete, unified communications and collaboration solution across the global enterprise.
The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.
