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Unified Communication as a Service

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Vonage

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Contact Center

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Call Recording

Benefits

Choosing a

Unified Communication as a Service

solution isn't easy; Adhesion can help!

Click here to schedule a complimentary advisory call.

Call Recording

Features

Storage and savings

Keep your data safe and secure…and save, too.

- Recordings are stored in the Vonage cloud

- All recordings are encrypted through AES256 to deliver significant cost savings

Inbound call recording

Keep and maintain recordings based on select requirements.

- Easily configure call recording rules within your individual interaction plans

- Recordings can be linked to all calls, percentage of calls, specific callers, and more

Outbound call recording

Keep track of all outbound contact.

- Conveniently enable or disable outbound call recordings

- Easily access recordings as needed

Call transfers to third parties

Manage recordings to third parties.

- Call recording continues when transferred to a third party

- Recordings can stop if necessary

Choosing a solution isn't easy, that's where Adhesion comes in.

Do you have questions? Are you ready to get started?

The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.

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Adhesion: the tendency of dissimilar particles

(applications)

to cling to one another