An animation of three rotating circles.

Unified Communication as a Service

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Vonage

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Contact Center

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Coaching

Benefits

3-Way Mode - The supervisor joins the call and can engage with the agent and customer. All three parties can be recorded.

Gamification - Fun, game-type elements create engaging activities out of everyday tasks to encourage your team.

Whisper Coaching Mode - The supervisor can speak to and coach the agent live during the call. The customer does not hear the supervisor to minimize disruption. All three parties can be recorded.

Speech to Text - Conversation Analyzer transcribes, tags, analyzes, and logs calls into CRM objects, such as contacts, cases, and custom objects.

Choosing a

Unified Communication as a Service

solution isn't easy; Adhesion can help!

Click here to schedule a complimentary advisory call.

Coaching

Features

Choosing a solution isn't easy, that's where Adhesion comes in.

Do you have questions? Are you ready to get started?

The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.

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Adhesion: the tendency of dissimilar particles

(applications)

to cling to one another