Vonage Conversation Analyzer is your complete speech analytics solution. By integrating with your CRM or BI tool, you can discover new findings to help with quality management, best practice, compliance, coaching, and more—all designed to boost the customer experience.
Display data in your CRM dashboards to help visually segment and analyze customer conversations.
Conversation Analyzer transcribes and logs calls into your CRM, such as contacts, cases, and custom objects.
Conversation Analyzer transcribes, tags, and analyzes customer conversations.
With automatic voice call analysis, you can quickly spotlight trends.