Vonage Contact Center, designed for Salesforce, features custom-built dashboards to help monitor individual and team performance. These contact center analytics identify areas of improvement across your department.
Conveniently review contact center metrics within your Salesforce reports.
- Automatically log channel activity into Salesforce for instant review
- Quickly access comprehensive metrics within your Salesforce reporting solution
Seamlessly get a full and accurate view of your team’s activities and actions with Vonage and Salesforce.
- Real-time and historical data
- Customized dashboards
- Wallboards
- Reports
The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.