An animation of three rotating circles.

Unified Communication as a Service

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Vonage

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Contact Center

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Live Agent Capabilities

Benefits

LiveAgent chatbot integration provides a consistent experience across any channel. The additional outreach strengthens the customer focus and personal attention.

Consistently route customers across channels based on the latest information stored in Salesforce, including case owner, last agent contact, latest post-call survey, and more.

Salesforce users have only one place to set their availability and check peer presence, which improves total operational efficiency.

Before accepting a chat, agents receive a screen pop of any Salesforce object. This helps agents prepare, save time, and deliver a personal response.

Choosing a

Unified Communication as a Service

solution isn't easy; Adhesion can help!

Click here to schedule a complimentary advisory call.

Live Agent Capabilities

Features

Choosing a solution isn't easy, that's where Adhesion comes in.

Do you have questions? Are you ready to get started?

The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.

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Adhesion: the tendency of dissimilar particles

(applications)

to cling to one another