An animation of three rotating circles.

Unified Communication as a Service

/

Vonage

/

Contact Center

/

Microsoft Dynamics Integration

Benefits

Choosing a

Unified Communication as a Service

solution isn't easy; Adhesion can help!

Click here to schedule a complimentary advisory call.

Microsoft Dynamics Integration

Features

Support for Sales/Service Hubs and Field Service

Enable your cloud-based contact center to focus on what’s most important, wherever you need to use it.

- Sales and service teams

- Field services teams

- Any device, any time

Leverage all the tools you need

A single interface, as easy to use as it is powerful.

- Embedded Vonage ContactPad UI

- Screen pop¹

- Click-to-act

- Dynamic routing¹

- Webchat

- Visual Engagement (video and screen share)

The features you need to improve your CX now and tomorrow

Match inbound and outbound voice interactions with Microsoft Dynamics 365 to cases, contacts, and incidents. Auto-log events, build insights with data, and eliminate manual data entry.

- Event and comment logging

- New record creation²

- Call summary reporting and playback link³

- Near real-time metrics and historical data

Choosing a solution isn't easy, that's where Adhesion comes in.

Do you have questions? Are you ready to get started?

The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.

* Required

By submitting this form you are agreeing to receive emails from Adhesion Technology. You may opt out from receiving these emails at any time.

Someone from our team will be in touch soon!
Oops! Something went wrong while submitting the form.

Adhesion: the tendency of dissimilar particles

(applications)

to cling to one another