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Unified Communication as a Service

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Vonage

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Contact Center

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Salesforce Integration

Benefits

#1 in the AppExchange with 800+ reviews.

1.5 billion interactions powered on the Salesforce sales and service clouds.

Premier partner on the Salesforce AppExchange.

Choosing a

Unified Communication as a Service

solution isn't easy; Adhesion can help!

Click here to schedule a complimentary advisory call.

Salesforce Integration

Features

Harness the power for great conversations

Salesforce CTI integration is at the heart of Vonage's cloud-based contact center software. Allow your team to create exceptional customer experiences and be more efficient across every channel.

- Agents can customize screens with the right tools and data

- Quickly and intuitively use insights to let the conversations flow

- Correct data and automated routing frees up staff resources

- Better ROI on Salesforce spend, with cloud-based infrastructure to scale as your needs grow

Dynamic omnichannel experience

Customers expect you to be there, on their preferred platform and schedule, every time. We can help.

- Access Salesforce engagement histories

- Review details quickly to make for meaningful conversations

- Benefit from dynamic routing to send every query to the right agent

- Enjoy the ability to give customers the VIP treatment

Choosing a solution isn't easy, that's where Adhesion comes in.

Do you have questions? Are you ready to get started?

The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.

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Adhesion: the tendency of dissimilar particles

(applications)

to cling to one another