Vonage contact center seamlessly integrates with Salesforce for key customer data and insights, empowering your team to deliver personalized connections across every channel.
#1 in the AppExchange with 800+ reviews.
1.5 billion interactions powered on the Salesforce sales and service clouds.
Premier partner on the Salesforce AppExchange.
Salesforce CTI integration is at the heart of Vonage's cloud-based contact center software. Allow your team to create exceptional customer experiences and be more efficient across every channel.
- Agents can customize screens with the right tools and data
- Quickly and intuitively use insights to let the conversations flow
- Correct data and automated routing frees up staff resources
- Better ROI on Salesforce spend, with cloud-based infrastructure to scale as your needs grow
Customers expect you to be there, on their preferred platform and schedule, every time. We can help.
- Access Salesforce engagement histories
- Review details quickly to make for meaningful conversations
- Benefit from dynamic routing to send every query to the right agent
- Enjoy the ability to give customers the VIP treatment
The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.
