With Business Inbox, your customers can use SMS to reach your main company number (including toll-free numbers), or can reach you on Facebook. With a simple integration, customers can send messages through your company page on Facebook, which you can then access—and reply to—through Business Inbox.
Improve overall customer satisfaction and reduce churn by managing multiple conversations at once, decreasing average hold time, and allowing customers and prospects to interact with you in the channel they prefer.
Send and receive (1) messages from your toll-free numbers* and (2) rich messages with photos, audio, video, attachments, and emojis when using social media directly from the VBC apps.
Boost employee productivity and streamline customer communications.
The easiest way to get connected with us is to schedule a time that you already know is convenient for you, because let's face it, nobody likes the back and forth via email to find a time for a quick call or meeting. But if scheduling something on your own doesn't suit you then feel free to send us a message and we'll be in touch.
