If your office thrives on teamwork, our Shared Line Appearance (SLA) feature can give your team an additional boost. SLA allows employees to monitor the phones of other users on the account (similar to busy lamp field functionality) and also lets them pick up or park those calls as desired.
Meet customer expectations better and cut down on missed calls.
Increase call visibility and teamwork across your organization.
Provide more call-handling options to enhance service and streamline operations.